FELIDAE INFOSEC Pvt Ltd providing Business Process Management, Human Resources Management (BPO/BPM/HRM) solutions to increase our client’s customer experience & organizational objectives and always focus on adding value to our client’s business.
We always strive hard and achieve not just agreed deliverables but also add significant value on continual improvement of processes that will benefit our clients immensely.
We provide an array of services for Banks, Start ups
BPO Comprising of Customer Support through Inbound, Email, Outbound
BPM Comprising of Reconciliation of ATM/Online Transactions & Card Management
HRM Payroll Management, Hiring, Temp Staffing, Permanent Staffing
We always thrive to deliver exceptional service to our client’s customers and provide a brand image to our clients. Our expertise on analytics, current business models, customer needs and modern technology makes our clients more efficient.
We triggered our ride off setting up customer service for Banking Industry in 2013, Later expanded our service in providing data centre management (card configuration, upgradation, account reconciliation), data mining, data processing and we are offering customer management solutions to start ups.