Overview

FELIDAE INFOSEC Pvt Ltd providing Business Process Management, Human Resources Management (BPO/BPM/KPO/HRM) solutions to increase our client’s customer experience & organizational objectives and always focus on adding value to our client’s business.

We always strive hard and achieve not just agreed deliverables but also add significant value to continual improvement of processes that will benefit our clients immensely.

We provide an array of services for Banks, Start ups

BPO Comprising of Customer Support through Inbound, Email, Outbound

BPM Comprising of Reconciliation of ATM/Online Transactions & Card Management

HRM Payroll Management, Hiring, Temp Staffing, Permanent Staffing

We always thrive to deliver exceptional service to our client’s customers and provide a brand image to our clients. Our expertise on analytics, current business models, customer needs and modern technology makes our clients more efficient.

Our Services

End-to-End BPO
Customer support Service
Email Support
Chat Support
Tech Support
Customer Relationship Management
Customer Acquisition