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FELIDAE INFOSEC Pvt Ltd providing Business Process Management, Human Resources Management (BPO/BPM/HRM) solutions to increase our client’s customer experience & organizational objectives and always focus on adding value to our client’s business.

We always strive hard and achieve not just agreed deliverables but also add significant value on continual improvement of processes that will benefit our clients immensely.

We provide an array of services for Banks, Start ups

BPO Comprising of Customer Support through Inbound, Email, Outbound

BPM Comprising of Reconciliation of ATM/Online Transactions & Card Management

HRM   Payroll Management, Hiring, Temp Staffing, Permanent Staffing

We always thrive to deliver exceptional service to our client’s customers and provide a brand image to our clients. Our expertise on analytics, current business models, customer needs and modern technology makes our clients more efficient.

We triggered our ride off setting up customer service for Banking Industry in 2013, Later expanded our service in providing data centre management (card configuration, upgradation, account reconciliation), data mining, data processing and we are offering customer management solutions to start ups.

Our Services

 

Banking service

  • Reconciliation
  • Card Processing
  • Customer Management Solutions
  • Helpdesk Management
  • Care Taker

 

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Startup Support

  • Customer Management Solutions
  • Retention Management
  • Feedback Management

 

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Manpower Solutions

  • Payroll management
  • Hiring
  • Recruitment
  • Contract Staffing
  • Permanent Staffing

 

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